Clear terms for cancellations, changes and refunds

Cancellation Policy

Service type

 1-Day Group Tours

Cancellation Terms

 Up to 3 days before the start time of the trip

Terms

Full Order Price minus a 5% handling fee

Service type

Packages (2+ days) consisting of Tours + Hotel

Cancellation Terms

 Up to 3 weeks before the start time of the trip

Terms

Full Order Price minus a 5% handling fee

Service type

Private 1 Day Tours

Cancellation Terms

 Up to 5 days before the start time of the trip

Terms

Full Order Price minus a 5% handling fee

Service type

Private Package Tours or Private Tours for Groups, or Other Special/Custom Organized Tours

Cancellation Terms

 Up to 3 weeks before the start time of the trip

Terms

Full Order Price minus a 5% handling fee (excluding upgrades to accommodations, if any)

Service type

Private transportation

Cancellation Terms

 Up to 3 days before the start time of the trip

Terms

Full Order Price minus a 5% handling fee

Service type

Flight tickets (within packages)

Cancellation Terms

From the moment of booking

Terms

Non-refundable

*These are the general cancellation policy temrs unless stated otherwise on the product page.