How we collect, use and protect your information

Privacy Policy

1. Introduction

 

Welcome to LATI TRAVEL (“LATI Travel”, “Company”, “we” or “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information when you access our website (www.latitravel.com) and use our services (the “Services”).

By accessing or using our Site and Services, you acknowledge that you have read and agree to this Privacy Policy.

2. Who We Are

LATI Travel is operated by Caratur SAS, a company legally registered in Uruguay.

For any data protection inquiries, you may contact us at:
info@latitravel.com

3. Important Notice (Responsibility with Third Parties)

 

You are solely responsible for your communications and interactions with:
– Other users
– Tour operators
– Third-party service providers

Any personal information you share directly with third parties is at your own risk. LATI Travel assumes no responsibility for such interactions.

4. Information We Collect

We collect two types of data:

a) Personal Information
Information that identifies you, including:
– Full name
– Email address
– Phone number
– Nationality
– Booking details
– Payment information (processed via third parties)
– Travel preferences

b) Non-Personal Information
– IP address
– Device and browser type
– Usage data
– Cookies and analytics data

5. How We Collect Information

We collect data through:
– Your use of the website
– Forms and bookings you complete
– Direct communication (email, chat, etc.)
– Third-party integrations (e.g., booking APIs)

6. Purpose of Data Collection

 

We use your data for the following purposes:

Personal Information
– Process bookings and provide services
– Manage your account
– Communicate regarding reservations
– Provide customer support
– Send marketing communications (you may opt out)
– Comply with legal obligations

Non-Personal Information
– Improve user experience
– Analyze website performance
– Prevent fraud and enhance security

7. Sharing Information with Third Parties

 

We do not sell or rent your personal data.

We may share information with:
– Travel service providers (hotels, operators, transport)
– Payment processors (e.g., Stripe)
– Hosting, analytics, and marketing providers
– Company personnel and affiliates
– Authorities when required by law

8. Payment Processing

 

Payments are handled by secure third-party processors.

We do not store full payment details. Payment providers are responsible for their own data protection practices.

9. International Data Transfers

 

Your data may be transferred and processed outside your country of residence.

We implement appropriate safeguards to ensure data protection, including contractual and security measures.

10. Data Retention

 
 

We retain personal data only as long as necessary for:
– Service provision
– Legal compliance
– Business operations

Data may be anonymized or deleted thereafter.

11. Data Security

 

We implement appropriate technical and organizational measures, including:
– Secure servers (e.g., AWS, Siteground)
– Encryption protocols
– Restricted access to authorized personnel

However, no system is completely secure, and we cannot guarantee absolute protection.

12. Your Rights

 

Depending on applicable laws, you may have the right to:
– Access your data
– Correct inaccuracies
– Request deletion
– Withdraw consent
– Request data portability

To exercise your rights, contact:
info@latitravel.com

13. Cookies & Tracking Technologies

 

We use cookies to:
– Improve functionality
– Analyze traffic
– Personalize user experience

You can control cookies through your browser settings.

14. Minors

 

Our services are not intended for individuals under 16 years old.

If we become aware that data from a minor has been collected, it will be deleted promptly.

15. Third-Party Services

 

We rely on third-party providers for hosting, analytics, marketing, and booking services.

These providers process data under their own privacy policies.

16. External Links

 

Our website may contain links to third-party websites.

We are not responsible for their content or privacy practices.

17. Social Features

 

Interactions through social media integrations may result in data sharing with those platforms.

Such interactions are governed by the privacy policies of the respective platforms.

18. Legal Basis & Compliance (Uruguay)

 

This Privacy Policy is governed by the laws of Uruguay, including Law No. 18.331 on Personal Data Protection.

We process data based on:
– User consent
– Contractual necessity
– Legitimate business interests

19. Changes to This Policy

 

We may update this Privacy Policy at any time.

Material changes will be published on our website or communicated via email..

20. Contact

 For any questions regarding this Privacy Policy:
info@latitravel.comt